Experience
Deloitte (2014-2017)
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Designed technical solutions to convert KPIs into actionable growth strategies.
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Audited salesforce design components for architectural standards and consistent data structures.
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Developed a complete technical knowledge transfer plan in a four release implementation.
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Managed onsite and offshore consultants, vendors, and client teams.
Bluewolf, IBM (2012-2014)
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Engineered and implemented custom salesforce instances for Fortune 500 companies.
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Created company-standard scope, solution design, and account management templates.
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Directed a global data migration project, to synthesize two company databases post-acquisition.
Certifications
Salesforce Certified Administrator
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Salesforce Certified App Builder
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Salesforce Certified Sales Cloud Consultant
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Salesforce Certified Service Cloud Consultant
Qualifications
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Experienced in project management
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Experienced in requirements gathering and refinement
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Experienced in strategic visioning and prioritization
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Experienced in solution and database design
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Experienced in agile implementation strategies
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Experienced in waterfall implementation strategies
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Experienced in managing onsite and offshore teams
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Experienced in vendor analysis and selection